Return Policy | bootworld

RETURN POLICY

We want you to be totally satisfied with your purchase.

For purchases made at one of our retail locations, please contact the store where you purchased your items.

For purchases made online, please contact our corporate office at 1.888.502.4600 x129 or service@bootworld.com.

Business-to-Business customers, please contact our Commercial Products Division at 1.888.502.4600 x127 or commercialaccounts@bootworld.com.

NEW MERCHANDISE

We will issue a refund (less shipping charge) for any new, unworn merchandise returned to us in its original packaging. We must receive the returned merchandise within 60 days of the original purchase. Please include a copy of the packing slip when returning any item.

DEFECTIVE MERCHANDISE

If you feel your merchandise is defective, please call or email us with your return request. If approved, we will issue a call tag for the item. Upon receiving the item, we will issue a replacement or credit if the item is determined to be defective.

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• Corporate Office: 7270 Trade St. Ste. 101 San Diego, CA 92121 • Phone: (888) 502-4600 x 129 • Email: service@bootworld.com

*Free Online Shipping Offer: Free ground shipping on online orders $99 or more before tax and shipping charges. This offer is valid only in the 48 contiguous states. Not valid on special orders. Not valid on purchases made in-store.

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